Frequently Asked Questions

Can I split my order for custom key tags?
Yes, you can split your order of key tags and receive two custom designs with no extra setup fees.

Do I get a proof of my product?
Yes! The proofing process is free at Keytag1; you will receive as many proofs from our design teams until you are satisfied with the look of your key tags.

How do I send my logo or artwork to you?
Email sales@keytag1.com and attach the largest format of your logo available. This includes a JPG or PDF and a description of your design needs. 

Is there a charge for custom design?
At Keytag1, there is never a charge for custom design.

I received the wrong product!
If you believe you received the wrong product, we will do our best to ensure your satisfaction.

Are your barcodes compatible with check-in software?
Absolutely. We can format our barcodes to meet your specific needs.

Are your key tags compatible with all barcode readers?
Yes, our barcodes are strategically placed on the S-style key tags to work with swipe readers. We can accommodate any type of barcode that your scanner reads, including barcode 3 of 9, 129, and UPC.

Shipping/Order Status: What is the shipping cost?
All shipping to the United States is free.

Where can I find my tracking number?
You will receive your tracking number in your email the day they ship out.

How long does it take to prepare my key tags?
Production time is just 7-10 business days!

Do you ship to my country?
Keytag1 ships in the USA.

Our Promise
The Keytag1 promise is to supply high-quality key tags at the best price available, fulfilling all your needs. We promise free shipping to the United States. If, for any reason, you are not satisfied, we will do everything possible to ensure your satisfaction.

Pricing and Billing - How do I pay for my Key Tags?
We accept all major credit cards, including American Express, VISA, MasterCard, and Discover. We also accept checks as a payment method.

Do I have to pay sales tax?
As we are located in Florida, sales tax is required to be paid only in the state of Florida. Otherwise, we do not charge Sales tax on our products if you are located outside this state.

I need a copy of my invoice/receipt!
Invoices are emailed to the email address used to pay for the key tags, which are also included in the box when shipped to you.

Where can I find pricing for my special order?
Pricing is found on our website. Please check for any current specials or request a quote by completing the form.