Return Policy

All custom orders (unless stated in writing) are paid for when the original order is placed. Should the customer cancel the order between the date ordered and the ship date, the customer may due so. A thirty five percent (35%) restocking fee will be enforced and KEYTAG1 will issue the refund/credit within 30 days from the cancellation date.

THE MATERIALS IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. KEYTAG1 DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE CONTENT OR OTHER MATERIALS IN THIS WEB SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, KEYTAG1 DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. KEYTAG1 DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION CONTAINED ON THIS SITE. KEYTAG1 DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS AVAILABLE ON THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE MATERIALS, THIS WEB SITE OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU (AND NOT KEYTAG1) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR AND CORRECTION. KEYTAG1 USUMES YOUR COMPANY KNOWS WHAT BY OUR PICTURES ON OUR WEBSITE WHAT YOU ARE PURCHASING. WE OFFER ABSOLUTELY FOR NO REASON ANY REFUNDS FOR CUSTOM ORDERS IN WHICH YOUR COMPANY DECIDES THAT OUR PRODUCT IS NOT WHAT YOU WERE LOOKING FOR.

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL KEYTAG1 BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, SITE OR ANY DOWNLOADED MATERIALS, EVEN IF KEYTAG1 OR ITS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL KEYTAG1’S TOTAL LIABILITY TO YOU FROM ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, OR OTHERWISE) EXCEED THE AMOUNT YOU PAID TO KEYTAG1, IF ANY, FOR PRODUCTS PURCHASED ON THIS SITE.

KEYTAG1 OR ANY OF ITS EMPLOYEES DO NOT ACCEPT OR CONSIDER UNSOLICITED IDEAS, INCLUDING IDEAS FOR NEW ADVERTISING CAMPAIGNS, NEW PRODUCTS OR TECHNOLOGIES, PROCESSES, MATERIALS, MARKETING PLANS OR NEW PRODUCT NAMES. PLEASE DO NOT SEND ANY ORIGINAL CREATIVE ARTWORK, SAMPLES, DEMOS, PROTOTYPES OR OTHER WORKS. THE PURPOSE OF THIS POLICY IS TO AVOID POTENTIAL MISUNDERSTANDINGS OR DISPUTES WHEN KEYTAG1’S PRODUCTS OR MARKETING STRATEGIES MIGHT SEEM SIMILAR TO IDEAS SUBMITTED TO KEYTAG1. ALL PICTURES WITHIN THIS SITE ARE FOR DESIGN PURPOSES ONLY AND DO NOT DEPICT THE ACTUAL TRUMBULL LOCATION. PLEASE DO NOT SEND YOUR UNSOLICITED IDEAS TO KEYTAG1 OR ANYONE AT KEYTAG1. IF, DESPITE OUR REQUEST THAT YOU NOT SEND US YOUR IDEAS AND MATERIALS, YOU STILL SEND THEM, PLEASE UNDERSTAND THAT KEYTAG1 MAKES NO ASSURANCES THAT YOUR IDEAS, MATERIALS, AND OTHER ITEMS SUBMITTED WILL BE TREATED AS CONFIDENTIAL OR PROPRIETARY.